Privacy Policy

Union Professional ("we", "our", or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you use our mobile application.

1. Information We Collect

We may collect the following types of information:

• Personal details:
  • Doctor: Type, Email, Phone Number, Registration Number, NID/Passport Number, Date of Birth
  • Rider: Phone Number, City, Vehicle Type, Number of Vehicle Seats, Email, License Number, Registration Series, Registration Number
  • Lawyer: Full Name, Gender, Date of Birth, Phone Number, Email
• Location data to provide nearby service requests and navigation
• Device information for app performance and security
• Request and service history within the app

2. How We Use Your Information

Your information is used to:

• Connect professionals with Union user requests
• Enable real-time notifications and communication
• Improve app functionality and service quality
• Ensure platform security and prevent misuse

3. Data Sharing

We do not sell or rent your personal data. Information is shared only when necessary to complete a service request or comply with legal requirements.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

5. Permissions

The app may request access to:

• Location – to match nearby service requests
• Phone – to enable communication between users and professionals
• Notifications – to alert you of new requests

6. Children’s Privacy

Union Professional is not intended for use by children under the age of 18. We do not knowingly collect personal information from children.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted within the app or on our official website.

8. Data Retention and Deletion

We retain personal and sensitive information, including identification documents, only for as long as necessary to provide our services, fulfill legal and regulatory requirements, and ensure platform security.

Users may request account deletion and removal of their personal data at any time. To request data deletion, users can contact us at support@unionapp.com. Upon verification, we will delete or anonymize the requested data unless retention is required by law.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:
Email: support@unionapp.com