Privacy Policy

1. Introduction

Welcome to Union Express (“we,” “our,” or “us”). We value your privacy and are committed to protecting your personal data. This Privacy Policy describes how we collect, use, and safeguard your information when you use the Union Express mobile application and related services.

2. Information We Collect

We may collect the following information:

• Personal Information: Name, phone number, email, address, payment details, and identity information (if required).

3. How We Use Your Information

• To process bill payments, mobile recharges, and e-commerce orders.
• To provide ticket booking, religious content, news, and entertainment services.
• To improve app performance and user experience.
• To send you offers, updates, and important notifications (with consent).

4. Information Sharing

We do not sell or rent your data. We may share necessary information with trusted partners such as payment gateways, telecom operators, and travel agencies — only to complete transactions or services you request.

5. Data Retention

We retain personal information only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.

• Account Information: Retained while your account remains active and for up to 12 months after account deletion.
• Transaction Records: Retained for up to 7 years. Once data exceeds the 7-year retention period, it is automatically deleted from our systems.
• Customer Support Records: Retained for up to 24 months.
• Security Logs: Retained for up to 12 months.
• Analytics Data: Retained for up to 12 months.

Once retention periods expire, information is securely deleted, anonymized, or destroyed according to industry standards.

6. Data Security

We use encryption, secure APIs, and firewalls to protect your information. However, no internet transmission is 100% secure, and we cannot guarantee absolute protection.

7. Your Rights

• Access, update, or delete your personal information.
• Withdraw consent for marketing communications.
• Contact us to request changes to your data usage.

To exercise these rights, contact us at: unionint.info@gmail.com

8. Children’s Privacy

Union Express does not knowingly collect data from children under 13. If such data is found, it will be deleted immediately.

9. Third-Party Links

Our app may link to third-party services (e.g., payment gateways, ticketing platforms). We are not responsible for their privacy policies or content.

10. Policy Updates

We may update this Privacy Policy periodically. Changes will be posted in this section with a new effective date.

11. Contact Us